Trailblazer Time #002: Mastering Sales Ops with Salesforce

Excited about the topic? Read the in-depth article on sebastientang.com

When I was 25, I navigated through a SaaS company without a clear sales ops strategy.

I was a Project Manager, overseeing a team that was as ambitious as it was directionless. We had the tools and the talent but lacked a cohesive plan to drive sales. The room was filled with potential but also with inefficiency. I knew we needed more than just enthusiasm; we needed a structured approach to sales operations.

I felt like a captain without a compass.

That feeling became a catalyst for change. It led me to delve into sales ops, seeking ways to streamline processes, from lead generation to customer retention. I became obsessed with metrics, automation, and data-driven decision-making. This experience was a constant reminder of the need for a well-defined strategy.

The turning point came when I founded my startup in South Korea. Armed with insights and tools, including Salesforce, I was ready to implement a robust sales ops strategy. I was at my own office with a team that shared my vision. Salesforce became our backbone, helping us integrate platforms, utilize AI analytics, and automate workflows.

The transformation was groundbreaking.

With Salesforce and a solid sales ops strategy, my startup became a well-oiled machine. We were not just efficient; we were effective, aligning our sales goals with our business objectives and achieving unprecedented growth.

This story matters because it's a testament to the transformative power of sales ops, especially when complemented by Salesforce. Whether you're a Project Manager or a CEO, mastering sales ops can redefine your approach to sales and lead to exponential growth.

Master sales ops; you don't just adapt to change; you become the change. Your journey toward sales excellence starts now.

For a deeper dive into mastering sales ops, don't miss my in-depth article on the blog. Your next level of sales excellence awaits. Read the full article →

Whenever you're ready, there are 2 ways I can help you:

1. A Salesforce project ongoing or to come? I can consult or help as a project manager for your project. With my extensive experience in delivering Salesforce solutions across various continents, I can guide your project to success.

2. Planning a Salesforce career? I can mentor you on the path to success. Whether you're just starting or looking to advance your career, my insights and guidance can help you navigate the complex world of Salesforce and achieve your professional goals.