Do you work direct or through an SI?

Both. I can join a client directly or work through an SI that needs accountable senior delivery leadership. The commercial route does not change the governance standard.

Where are you based and do you travel?

Seoul. I work across EU and APAC time zones, remote-first, with travel agreed for steering, recovery, and launch moments that need it.

What is not in scope for any engagement?

Hands-on Apex or LWC code, admin work, license resale, BPO, or staff augmentation. I lead delivery, govern decisions, review architecture, and make the handoff explicit.

How quickly can a discovery call be booked?

Calendar timing is confirmed after the request and scope are reviewed; no public response or booking SLA is promised.

Always for Program Review and on request for the other two. The applicable template and review timing are confirmed with the parties involved.

What languages are deliverables produced in?

English by default. French on request at no extra cost. Korean for in-region steering committees, English for the written deliverable.

Services · client delivery · programme leadership · training

Client delivery. Programme leadership. Training.

Three engagement contexts when a Salesforce program needs a named senior owner — not a SKU picker. Open the context that matches your decision; each section links to how engagements run and how to start a discovery conversation.

Engagement contextOpen your context ↓

Each section below matches your context with clear next steps.How engagements are governed →

Program governance · selected path

Program Control Review

Scope

Commercials scoped privately

Scope bounded before start · Fixed scope

What it is

Program Control Review is a fixed-scope executive review of a complex Salesforce program. It reviews decisions, governance, delivery risks, and integrator alignment, then produces a written sponsor readout with options, owners, and handoff conditions. It is not a hands-on technical delivery engagement.

Duration

Scope bounded before start

Scope

Commercials scoped privately

Fee model

Fixed scope

Response timing

Timing confirmed after intake

Languages

EN · FR

NDA

On request

Who this is for

You need an executive read on decision rights, governance, delivery risks, and integrator alignment.
You have conflicting program narratives and need one evidence trail before the next steering committee.
You need bounded options before deciding whether to stabilize, reset, or change leadership.

Where it isn't the fit

Requests for hands-on technical delivery or specialist validation work.
Hands-on implementation, admin, Apex, LWC, Agentforce, or Data 360 build work.
Open-ended advisory without a named decision or sponsor audience.

How the engagement runs

Three checkpoints. No surprises.

1Step 1

Evidence

Read decisions, governance records, plans, risks, dependencies, and delivery artifacts.

2Step 2

Control review

Map decision rights, ownership gaps, delivery risks, and integrator alignment.

3Step 3

Sponsor readout

Written findings, options, risk controls, and accountable handoff conditions.

What you walk away with

Decision-ready artifacts.

01Evidence summary across decisions, governance, delivery risks, and integrator alignment
02Decision-rights and escalation map
03Risk and dependency register with named owners
04Sponsor memo with bounded options and handoff conditions

Book discovery — Control Review How engagements run30 minutes. Bring the decision context and current artifacts — or read how mandates are scoped first.

Delivery leadership · selected path

Delivery Leadership

Scope

Commercials scoped privately

Role scope confirmed before SoW · Role-based mandate

What it is

Delivery Leadership is permanent, interim, or embedded Salesforce program leadership when the geography and contracting route work. The scope covers executives, partners, delivery governance, risk control, stabilization, and accountable handoff.

Duration

Role scope confirmed before SoW

Scope

Commercials scoped privately

Fee model

Role-based mandate

Response timing

Timing confirmed after intake

Languages

EN · FR

NDA

On request

Who this is for

You need one senior owner for scope, executive cadence, partner alignment, delivery, and stabilization.
You need interim or embedded leadership while a program is being reset or scaled.
You need delivery governance that holds through go-live and handoff.

Where it isn't the fit

Hands-on developer, admin, architect, Agentforce, or Data 360 implementation work.
Roles without explicit decision rights or sponsor access.
Geographies or contracting routes that cannot support the mandate.

How the engagement runs

Three checkpoints. No surprises.

1Start

Mandate

Confirm role, geography, contracting path, decision rights, and constraints.

2Run

Delivery leadership

Lead scope, executives, partners, risks, delivery cadence, and stabilization.

3Handoff

Transfer

Make ownership, open risks, and run-state conditions explicit.

What you walk away with

Decision-ready artifacts.

01Operating rhythm for scope, steering, delivery governance, and stabilization
02Decision log, risk register, dependency map, and escalation model
03Partner and vendor leadership across the agreed delivery scope
04Accountable handoff plan for internal teams and run ownership

Book discovery — Leadership How engagements run30 minutes. Bring the decision context and current artifacts — or read how mandates are scoped first.

SI governance · selected path

SI Partnership & Recovery

Scope

Commercials scoped privately

Mandate scoped before start · Mandate-based · under NDA

What it is

SI Partnership & Recovery is senior subcontracting or client-side SI governance for complex Salesforce delivery. It focuses on partner alignment, recovery control, decision rights, risk management, stabilization, and accountable handoff.

Duration

Mandate scoped before start

Scope

Commercials scoped privately

Fee model

Mandate-based · under NDA

Response timing

Timing confirmed after intake

Languages

EN · FR

NDA

Mandatory

Who this is for

You need senior subcontracting support for a Salesforce SI delivery mandate.
You need client-side governance over an integrator-led program.
You need recovery control and accountable handoff without anti-SI theatre.

Where it isn't the fit

Anti-SI positioning or public blame exercises.
Hands-on technical delivery or specialist validation requests.
Programs where no party can grant decision rights or evidence access.

How the engagement runs

Three checkpoints. No surprises.

1Step 1

Mandate

Clarify subcontracting or client-side governance role, access, and decision rights.

2Step 2

Recovery control

Stabilize governance, risks, partner alignment, and executive cadence.

3Step 3

Handoff

Record owners, open risks, acceptance criteria, and next governance state.

What you walk away with

Decision-ready artifacts.

01SI governance model with decision rights and escalation path
02Recovery options ranked by risk, dependency, and delivery impact
03Partner alignment plan for subcontracting or client-side governance
04Accountable handoff criteria for SI, client team, and run ownership

Book discovery — SI Recovery How engagements run30 minutes. Bring the decision context and current artifacts — or read how mandates are scoped first.

Frequently asked about Control Review

Three answers you will want on the call.

3 questions

01

Is this a technical audit?

No. It is a program-control review. The evidence may include technical artifacts, but the promise is governance, decisions, risk, integrator alignment, and handoff clarity.

02

Can Agentforce or Data 360 be part of the context?

Yes, as program context. This is not an Agentforce or Data 360 implementation offer.

03

Can this run alongside an in-flight SI delivery?

Yes, if the sponsor preserves independent access to evidence, a direct reporting line, and clear decision rights alongside the SI delivery.

Frequently asked about Leadership

Three answers you will want on the call.

3 questions

01

Is this a permanent role or consulting?

It can be permanent, interim, or embedded consulting when geography, decision rights, and contracting work.

02

Do you implement configuration or code?

No. I lead delivery and governance. Build work stays with the client team, SI, or specialist implementers.

03

Can the program include Agentforce or Data 360?

Yes, as part of the delivery scope. That does not make this an autonomous implementation offer.

Frequently asked about SI Recovery

Three answers you will want on the call.

3 questions

01

Is this anti-SI?

No. The work can be with an SI or client-side over an SI. The point is evidence, decision rights, recovery control, and handoff.

02

Can this run while delivery continues?

Yes, if access, decision rights, and governance cadence are explicit.

03

Do you replace the implementation team?

No. I govern delivery and recovery. Specialist teams keep the build responsibility.

If it isn't this one

The two paths you didn't pick.

If it isn't this one

The two paths you didn't pick.

If it isn't this one

The two paths you didn't pick.

Working principles

Evidence first. Decision rights explicit.

Every mandate is bounded in writing before it starts. Risks, decisions, owners and handoff conditions are recorded as the work moves.

How the work is controlled

01Evidence before assertion
02Explicit decision rights
03Written risks and decisions
04Bounded scope
05Accountable handoff

Receipts

Numbers produced. Engagements they came from.

Trusted by European enterprises · 2014 to 2026

View engagement proof

"His insights are always spot-on and incredibly valuable. He is a tremendous asset to any team."

Juno Noh · Senior IT Manager, L'Occitane Korea

About working together

Six questions you'll want answered.

These come up in nearly every discovery call. If yours isn't here, the answer is in the call. See how engagements run →

Do you work direct or through an SI?: Both. I can join a client directly or work through an SI that needs accountable senior delivery leadership. The commercial route does not change the governance standard.
Where are you based and do you travel?: Seoul. I work across EU and APAC time zones, remote-first, with travel agreed for steering, recovery, and launch moments that need it.
What is not in scope for any engagement?: Hands-on Apex or LWC code, admin work, license resale, BPO, or staff augmentation. I lead delivery, govern decisions, review architecture, and make the handoff explicit.
How quickly can a discovery call be booked?: Calendar timing is confirmed after the request and scope are reviewed; no public response or booking SLA is promised.
Do you sign NDAs?: Always for Program Review and on request for the other two. The applicable template and review timing are confirmed with the parties involved.
What languages are deliverables produced in?: English by default. French on request at no extra cost. Korean for in-region steering committees, English for the written deliverable.

Discovery call

Bring the decision context. No slides, no pitch.

30 minutes. I'll tell you whether Control Review is the right engagement, what scope would need to be confirmed, and what decision should come first.

01.Response timing is confirmed after review.
02.If I'm not the right fit, I'll name two senior architects who are.
03.No follow-up emails unless you ask.

Book a discovery call How engagements run hello@sebastientang.com

Discovery call

Bring the decision context. No slides, no pitch.

30 minutes. I'll tell you whether Leadership is the right engagement, what scope would need to be confirmed, and what decision should come first.

01.Response timing is confirmed after review.
02.If I'm not the right fit, I'll name two senior architects who are.
03.No follow-up emails unless you ask.

Book a discovery call How engagements run hello@sebastientang.com

Discovery call

Bring the decision context. No slides, no pitch.

30 minutes. I'll tell you whether SI Recovery is the right engagement, what scope would need to be confirmed, and what decision should come first.

01.Response timing is confirmed after review.
02.If I'm not the right fit, I'll name two senior architects who are.
03.No follow-up emails unless you ask.

Book a discovery call How engagements run hello@sebastientang.com