Case studies · 2012 → 2026

Named programmes
Public, attested work.

Named programmes I have run. Public facts only.

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Engagements

Sectors

8M+

Records governed

99.9%

Uptime delivered

Engagement context

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Featured · tailored to path AFeatured · tailored to path BFeatured · tailored to path C

Seoul · 4 months

A from-scratch Consumer Goods Cloud program aligned headquarters, delivery centers, Korea, and Taiwan

Define the architecture and commercial workflows, then arbitrate requirements between headquarters, delivery centers, and local markets.

Geographies coordinated

Local markets

Greenfield platform

Read the full case study →Public record limited to verifiable facts

Decision 01 · CPG / Spirits

One programme

The question on the table

How do you align a greenfield Salesforce program across four geographies?

Verified answer
Define the architecture and commercial workflows, then arbitrate requirements between headquarters, delivery centers, and local markets.

Paris · 2021–22

A global Salesforce migration with 100% of critical data moved and no data-loss incident

Use explicit source-to-target mappings, reusable migration templates, reconciliation controls, and stop conditions that surface discrepancies before cutover.

Data-loss incidents

Source systems

85%

Lower migration error rate

Read the full case study →Public record limited to verifiable facts

Decision 01 · Life sciences

One programme

The question on the table

How do you move critical data from seven systems without losing a record?

Verified answer
Use explicit source-to-target mappings, reusable migration templates, reconciliation controls, and stop conditions that surface discrepancies before cutover.

Paris · 4 years

Competency frameworks, a graduate pipeline, and RFP leadership supported 5-to-200 practice growth

Define competency levels, build a graduate-to-consultant curriculum, and connect bid selection to delivery capacity.

5→200

Practice scale

Years

Read the full case study →Public record limited to verifiable facts

Decision 01 · Technology / System Integration

One programme

The question on the table

How do you scale a Salesforce delivery practice without relying only on senior hiring?

Verified answer
Define competency levels, build a graduate-to-consultant curriculum, and connect bid selection to delivery capacity.

Related case studiesStudies 02 & 03

Public evidence rules

Three rules for publishing a case study.

01
Source and outcome stay separate.
Client, period, role, and outcomes are grounded in a verifiable career record and public sources. Unsupported figures or causal claims are omitted.
02
Facts stay separate from method.
Verified client outcomes are separated from reusable delivery principles. Internal options or trade-offs absent from the public record are not reconstructed.
03
Confidentiality beats completeness.
Costs, internal decisions, and system details that cannot be published stay out. A short verifiable account is better than a complete invented narrative.

All 9 studies · key questions

If you had asked the question, this is the public answer.

Each study provides a short answer, the outcome that supports it, and a link to the full account. Options or trade-offs absent from the public record are not invented.

schema.org/FAQPageschema.org/Person

Q · 01 · Retail & Consumer Goods

How do you govern a global Salesforce estate without overriding local legal constraints?

A · short answer

Audit actual usage, define one governance method, and translate local obligations into explicit technical boundaries.

Receipt100%Global-HQ data integrity maintained2Service Cloud markets led1Worldwide governance method

Paris · 2023–24Read full →

DECISION 01

Verified answer
Audit actual usage, define one governance method, and translate local obligations into explicit technical boundaries.

Q · 02 · Life sciences

How do you move critical data from seven systems without losing a record?

A · short answer

Use explicit source-to-target mappings, reusable migration templates, reconciliation controls, and stop conditions that surface discrepancies before cutover.

Receipt0Data-loss incidents7Source systems85%Lower migration error rate

Paris · 2021–22Read full →

DECISION 02

Verified answer
Use explicit source-to-target mappings, reusable migration templates, reconciliation controls, and stop conditions that surface discrepancies before cutover.

Q · 03 · Energy

What does verified Salesforce governance look like at enterprise scale?

A · short answer

Create a named CoE, govern multi-cloud data flows, and make availability an explicit operating standard.

Receipt9CoE members8M+Records governed99.9%Availability

Paris · 2019–21Read full →

DECISION 03

Verified answer
Create a named CoE, govern multi-cloud data flows, and make availability an explicit operating standard.

Q · 04 · Retail & Consumer Goods

How do you recover a Salesforce deployment when vendor delivery has broken down?

A · short answer

Diagnose the delivery chain, separate salvageable work from structural failure, and execute a correction plan with explicit ownership.

Receipt100%Project velocity recovered3Months to recovery1Correction plan executed

Paris · 3 monthsRead full →

DECISION 04

Verified answer
Diagnose the delivery chain, separate salvageable work from structural failure, and execute a correction plan with explicit ownership.

Q · 05 · CPG / Spirits

How do you align a greenfield Salesforce program across four geographies?

A · short answer

Define the architecture and commercial workflows, then arbitrate requirements between headquarters, delivery centers, and local markets.

Receipt4Geographies coordinated2Local markets1Greenfield platform

Seoul · 4 monthsRead full →

DECISION 05

Verified answer
Define the architecture and commercial workflows, then arbitrate requirements between headquarters, delivery centers, and local markets.

Q · 06 · Luxury Retail / Fashion

How do you keep a board-visible CRM portfolio on track?

A · short answer

Run risk management before launch, align the cross-functional unit, and connect delivery decisions to the validated roadmap.

Receipt€2M+CRM portfolio50+Risks neutralised6Business units aligned

Paris · 7 monthsRead full →

DECISION 06

Verified answer
Run risk management before launch, align the cross-functional unit, and connect delivery decisions to the validated roadmap.

Q · 07 · Entertainment / Hospitality

How do you scope a Salesforce implementation partner before build starts?

A · short answer

Audit the operating model, design the target solution, and write the technical scope into the RFP used for partner selection.

ReceiptEuropeMarkets audited1Target solution1Technical RFP

Paris · 7 monthsRead full →

DECISION 07

Verified answer
Audit the operating model, design the target solution, and write the technical scope into the RFP used for partner selection.

Q · 08 · Technology / System Integration

How do you scale a Salesforce delivery practice without relying only on senior hiring?

A · short answer

Define competency levels, build a graduate-to-consultant curriculum, and connect bid selection to delivery capacity.

Receipt5→200Practice scale4Years

Paris · 4 yearsRead full →

DECISION 08

Verified answer
Define competency levels, build a graduate-to-consultant curriculum, and connect bid selection to delivery capacity.

Q · 09 · HR Tech / SaaS

What changes when a Salesforce build is a product rather than a single-client implementation?

A · short answer

Own the product lifecycle, define user stories with clients, and lead a small team through packaging and AppExchange publication.

Receipt3xGo-to-market acceleration3Developers led1AppExchange product

Paris · 14 monthsRead full →

DECISION 09

Verified answer
Own the product lifecycle, define user stories with clients, and lead a small team through packaging and AppExchange publication.

Trusted by European enterprises · 2014 → 2026

5 sectors · 9 studies

Life sciences

Luxury · Retail

Energy

Entertainment

SI · Internal

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Named programmesPublic, attested work.

Which engagement context matches your program?

A from-scratch Consumer Goods Cloud program aligned headquarters, delivery centers, Korea, and Taiwan

A global Salesforce migration with 100% of critical data moved and no data-loss incident

Competency frameworks, a graduate pipeline, and RFP leadership supported 5-to-200 practice growth

A full European-market audit became the target architecture, roadmap, and technical RFP

A worldwide Salesforce audit translated into one governance method with local-market flexibility

A worldwide Salesforce audit translated into one governance method with local-market flexibility

A nine-person CoE governed a multi-cloud estate with 8M+ records and 99.9% availability

A full European-market audit became the target architecture, roadmap, and technical RFP

A €2M+ CRM portfolio delivered on time with 50+ strategic risks neutralised

Three rules for publishing a case study.

Source and outcome stay separate.

Facts stay separate from method.

Confidentiality beats completeness.

If you had asked the question, this is the public answer.

How do you govern a global Salesforce estate without overriding local legal constraints?

How do you move critical data from seven systems without losing a record?

What does verified Salesforce governance look like at enterprise scale?

How do you recover a Salesforce deployment when vendor delivery has broken down?

How do you align a greenfield Salesforce program across four geographies?

How do you keep a board-visible CRM portfolio on track?

How do you scope a Salesforce implementation partner before build starts?

How do you scale a Salesforce delivery practice without relying only on senior hiring?

What changes when a Salesforce build is a product rather than a single-client implementation?

Trusted by European enterprises · 2014 → 2026

Ready for the next step on a live Salesforce program?

If you need a named owner, open the calendar.

Named programmes
Public, attested work.