Salesforce Center of Excellence at Enterprise Scale
A nine-person CoE governed a multi-cloud estate with 8M+ records and 99.9% availability
Enterprise Salesforce governance for energy companies: Center of Excellence design, multi-business-unit architecture, and large-scale consultant coordination.
Energy companies run Salesforce across business units that were never designed to share infrastructure. Each division has its own org, its own data model, its own integration patterns. The result is duplicate effort, inconsistent data, and no enterprise view of the customer.
Building a Center of Excellence for Salesforce in energy is not a staffing exercise. It is an architecture exercise. The CoE must govern data models, integration standards, release management, and vendor coordination across divisions that have historically operated independently.
I founded and led a 9-person Salesforce Center of Excellence at TotalEnergies, governing 8M+ customer records and sustaining 99.9% availability across Europe and Africa.
Lead your Data 360 program: the data model, identity-resolution strategy, governance, and multi-cloud activation plan your data team or SI builds against.
Learn more →Diagnose distressed Salesforce implementations, quantify technical debt, and define a source-backed recovery plan with explicit decisions, owners, and exit criteria.
Learn more →A nine-person CoE governed a multi-cloud estate with 8M+ records and 99.9% availability
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