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Sébastien TangContact

Programme sheet · Ref. ST-2026

Launch Salesforce in the right order.

Portrait of Sébastien Tang

What to start with, who decides, how to train your teams. I frame, run and train until it works.

I am Sébastien Tang, a program and delivery lead based in Seoul. Salesforce is the system I know best: I ran programmes at L’Occitane, Lacoste and Sanofi, and today I train the teams who use it.

For
Companies launching Salesforce, IT services firms, training organisations
Formats
Engagement, virtual class, onsite in France
Languages
English, French

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Contact

You are…

Pick one line. The rest of the sheet adapts.

Tick what sounds familiar. Next to it: what I do, and where I have done it.

  • What I do
    A short framing: your processes, what goes in first, what can wait. The steps: Frame
  • What I do
    I write the scope before the tender, so the answers can be compared. The steps: Frame
  • What I do
    A decision log and a committee that decides instead of presenting. The steps: Run
  • What I do
    A migration prepared up front, then checked at every load. The steps: Run
  • What I do
    One definition of the customer and one approval path. The steps: Frame
    Done before
    Lacoste, 2023
  • What I do
    I train your teams on your own cases, hands on the keyboard. The steps: Train
  • What I do
    I train your administrator and hand over to them. The steps: Hand over
    Done before
    ADX201, ADX211
  • What I do
    One day on your cases, for sales teams or for administrators. The steps: Train
  • What I do
    I take the project lead or the training role in your team, in English or French. The steps: Run
  • What I do
    I answer quickly, virtual class or onsite in France, material ready. The steps: Train
  • What I do
    I connect the two, in English or French. The steps: Run

Four steps, in this order. You can take just one.

Frame

Your processes, what goes in first, what can wait. The scope is written before choosing who configures.

What you have at the end · A scope and an order of work

Run

I run the integrator or freelancer who configures: decisions, risks, acceptance testing.

What you have at the end · A project that moves, with decisions written down

Train

Your teams learn on your cases, hands on the keyboard, in the room or remotely.

What you have at the end · Teams who use it on Monday

Hand over

I train your administrator and stay the first weeks, until it holds.

What you have at the end · A Salesforce that holds without the project

Six programmes. The problem at the start, then what changed.

  1. L'Occitane Group · Read the workshop

    2023-2024

    The problem. Headquarters and APAC changes met each other in production. The result. One approval path for changes between headquarters and the APAC teams.

  2. Lacoste · Read the workshop

    2023

    The problem. Six business units, and no shared definition of the customer. The result. Customer 360 across several markets, the six business units aligned before launch.

  3. Disneyland Paris · Read the workshop

    2022

    The problem. The integrator would have learned the processes while pricing them. The result. B2B processes and the Salesforce target written down before the integrator was chosen.

  4. Sanofi · Read the workshop

    2021-2022

    The problem. Six systems, six data models, and no loss accepted. The result. Six systems brought into one Salesforce org, reconciled at every load.

  5. TotalEnergies · Read the workshop

    2019-2021

    The problem. No single place to decide what gets built, and when. The result. I ran the CoE, an account of about €1M a year.

  6. Cognizant · Read the workshop

    2018-2022

    The problem. Not enough experienced Salesforce people for the programmes signed. The result. I helped grow the EMEA Salesforce practice from 5 to 200 consultants.

What trainees and colleagues say.

24/26trainees satisfied or very satisfied

24/26would recommend the course

10+years on Salesforce

6programmes run

  • « Très à l’écoute, patient et pédagogue. »

    A good listener, patient, a real teacher.

    ADX201 trainee, PLB, 2026

  • « A su réadapter le support au fil des jours. »

    Adapted the material as the days went on.

    ADX201 trainee, PLB, 2026

  • “He is an efficient project manager.”

    CPQ specialist, TotalEnergies project

  • “Best PM on the market.”

    Salesforce recruiter, recruitment firm

PLB end-of-course evaluations, 2026: 26 responses from seven sessions.

Courses

BSX101
Salesforce essentials for everyday usersVirtual class or onsite
ADX201
Salesforce administrationVirtual class or onsite
ADX211
Advanced administrationVirtual class or onsite
ADX261
Administer and maintain Service CloudVirtual class or onsite
DEX602
Lightning Web Components developmentNext session: 2-4 December 2026
DEX450
Apex and Visualforce developmentOn request
AI
AI in Salesforce for sales teamsOne day, on request
AI
AI in Salesforce for administratorsOne day, on request

Your programme

Your programme

Programme proposed to you, based on the points ticked on this sheet.

Points ticked
None yet
Proposed steps
To agree together
Format
Engagement, virtual class or onsite in France
Signed in
Seoul, …

Working document, no commitment. Valid for a first call.

Request a call

Or book a slot in the calendarOr write to hello@sebastientang.com