Agentforce vs Einstein Copilot: What Changed
Agentforce and Einstein Copilot aren't the same product renamed. The architecture is fundamentally different. Here's what that means.
Agentforce. Data Cloud. Multi-cloud systems that scale.
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“His insights are always spot-on and incredibly valuable. He is a tremendous asset to any team.”
“It's rare to come across a profile like his — having the skill set to operate as a Salesforce architect and as a program manager. He transforms challenges into success stories.”
“I was impressed with his ability to handle tight schedules and client challenges, and his capacity to digest complex topics in a very short time.”
“His insights are always spot-on and incredibly valuable. He is a tremendous asset to any team.”
“It's rare to come across a profile like his — having the skill set to operate as a Salesforce architect and as a program manager. He transforms challenges into success stories.”
“I was impressed with his ability to handle tight schedules and client challenges, and his capacity to digest complex topics in a very short time.”
Most orgs buy Agentforce licenses but can't architect agents that actually resolve cases or close deals. The technology is ready. The architecture isn't.
Sales Cloud, Service Cloud, Marketing Cloud: three versions of the same customer, none of them complete. Data Cloud fixes this, but only if someone architects the ingestion, identity resolution, and activation correctly.
30-70% of Salesforce projects miss their targets. Technical debt compounds. Leadership loses confidence. You need a diagnosis, not another discovery workshop.
Design and implement Salesforce Agentforce agents, Prompt Builder templates, and AI-powered automation across Sales, Service, and Experience Cloud.
Learn more →Unify customer data across Salesforce clouds with Data Cloud, build identity resolution models, and architect multi-cloud systems that actually work together.
Learn more →Diagnose failing Salesforce implementations, eliminate technical debt, and architect recovery plans that get derailed projects back on track within 90 days.
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Agentforce and Einstein Copilot aren't the same product renamed. The architecture is fundamentally different. Here's what that means.
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