Case study
Pan-European B2B Salesforce Transformation
A full European-market audit became the target architecture, roadmap, and technical RFP
At a glance
- Client
- Disneyland Paris
- Sector
- Entertainment / Hospitality
- Engagement
- 7 months
- My role
- Historical role stated in the case narrative
- Salesforce clouds
- Salesforce
- Outcome
- Europe — Markets audited
Situation
A pan-European B2B Salesforce transformation was about to be priced by a partner before the markets were understood. The stall was the missing scope. The result was an RFP written so the architecture scoped the vendor.
I owned the technical audit, the target solution, and the written scope.
Challenge
Different market workflows had to be understood before a partner could price and implement the target.
Action
Sébastien completed the technical audit across European markets, designed the harmonised target solution and delivery roadmap, and ran the RFP with a written technical scope.
Result
The implementation-partner selection started from an explicit architecture and scope rather than vendor-led discovery.
Reflection
The verified result is an architecture-first procurement process; no market count or post-build outcome is claimed without evidence.
Open the calendar
We'll know in 30 minutes
whether I can help.
Bring the decision context and current artifacts.
- Response timing confirmed after review
- If I'm not the right fit, I'll point you at someone who is
- No follow-up emails unless you ask