Case study
Pan-European B2B Salesforce Transformation
A full European-market audit became the target architecture, roadmap, and technical RFP
At a glance
- Client
- Disneyland Paris
- Sector
- Entertainment / Hospitality
- Engagement
- 7 months
- My role
- Historical role stated in the case narrative
- Salesforce clouds
- Salesforce
- Outcome
- Europe — Markets audited
Situation
Disneyland Paris was preparing a pan-European B2B Salesforce transformation.
Challenge
Different market workflows had to be understood before a partner could price and implement the target.
Action
Sébastien completed the technical audit across European markets, designed the harmonised target solution and delivery roadmap, and ran the RFP with a written technical scope.
Result
The implementation-partner selection started from an explicit architecture and scope rather than vendor-led discovery.
Reflection
The verified result is an architecture-first procurement process; no market count or post-build outcome is claimed without evidence.
Book the call
We'll know in 30 minutes
whether I can help.
No slides. No pitch deck. Bring the decision context and current artifacts, or describe the problem in your own words. I'll tell you whether I'm the right fit and what the next step costs — before you've finished your coffee.
- Response timing confirmed after review
- If I'm not the right fit, I'll point you at someone who is
- No follow-up emails unless you ask