Enterprise Salesforce governance for energy companies: Center of Excellence design, multi-business-unit architecture, and large-scale consultant coordination.
Energy companies run Salesforce across business units that were never designed to share infrastructure. Each division has its own org, its own data model, its own integration patterns. The result is duplicate effort, inconsistent data, and no enterprise view of the customer.
Building a Center of Excellence for Salesforce in energy is not a staffing exercise. It is an architecture exercise. The CoE must govern data models, integration standards, release management, and vendor coordination across divisions that have historically operated independently.
I built the Salesforce Center of Excellence at TotalEnergies: 15 business units, 200+ consultants managed, 8M+ records governed. The governance architecture scales without becoming a bottleneck.
Unify customer data across Salesforce clouds with Data Cloud, build identity resolution models, and architect multi-cloud systems that actually work together.
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Architecture de gouvernance centralisée pour passer d'implémentations cloisonnées à une stratégie unifiée
Centralized governance architecture scaling from siloed implementations to unified strategy
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