I have the impression Day 2 is less about a new chat surface and more about agents that do not stop when the prompt ends. Salesforce named Hunter, a long-horizon outbound sales agent (pilot now; GA November 2026), and Agent Optimizer to build, test, and refine from session traces (GA October 2026). Same day they put Hyperforce on Google Cloud with a Gemini stack, Missionforce with OpenAI and NVIDIA, and Live Nation’s Venue Agent expansion on the table. What follows is what Salesforce says, and what it says is available.
FAQ
What is Hunter? An outbound sales agent on Salesforce’s long-horizon runtime. It works pipeline research through outreach across weeks and months, not as a one-shot task. Human approval guardrails sit on the loop. Pilot now. GA November 2026 (Salesforce-stated).
What is Agent Optimizer? A capability that helps build and refine agents, run tests, and analyze session traces. GA October 2026 (Salesforce-stated).
What is Hyperforce on Google Cloud? Salesforce Hyperforce running on Google Cloud. North America GA November 2026; phased expansion in 2027 including Germany (Salesforce-stated). Related Gemini pieces Salesforce named: Federated Connector for Gemini (private preview; GA late October), Agentforce Sales Agent for Gemini Enterprise (Beta on Google Cloud Marketplace), Agentforce Reasoning Engine with Gemini (GA now), Data 360-Zero Copy expansion (GA Fall 2026), and UCP commerce checkout on Google (GA October 2026; catalog feed GA now).
What is Live Nation’s Venue Agent? 24/7 fan support on Live Nation venue sites (parking, bag policy, accessibility, door times) on Service Cloud and Data Cloud, as a single agent system with Slack escalation to humans. On the BottleRock Melody pilot (headless React in app), Salesforce/Live Nation state under 30 days from concept to live; in a 12-day launch window they state 37,000+ fan interactions, 17,000 customer service sessions, and 85% of answers within three responses. The PR also cites Live Nation research: 78% of fans want guidance ahead of a show.
Hunter and long-horizon runtime
Salesforce positioned Hunter as a job-ready outbound sales agent on a long-horizon runtime. The agent pursues a goal across days and weeks, with human approval gates, instead of finishing a single prompt and stopping.
That loop matters in delivery programmes because the failure mode shifts. The agent can go quiet for days, then act. Someone still owns the approval gate, the exception path, and the stop.
Pilot now. GA November 2026, Salesforce-stated.
Agent Optimizer
Agent Optimizer is the continuous-improvement side of the same story. It helps build and refine agents, test them, and read session traces so the agent gets better after it ships, not only at design time.
GA October 2026 (Salesforce-stated).
Hyperforce on Google Cloud and the Gemini stack
Salesforce and Google Cloud announced Hyperforce on Google Cloud (North America GA November 2026; Germany in a phased 2027 wave). Around Gemini Enterprise they also named Federated Connector (private preview; GA late October), Agentforce Sales Agent for Gemini Enterprise (Beta now on Google Cloud Marketplace), Agentforce Reasoning Engine with Gemini (GA now), Data 360-Zero Copy expansion (GA Fall 2026), and UCP commerce checkout (GA October 2026; catalog feed GA now). Salesforce also states headless architecture and MCP for Gemini Enterprise interoperability.
Missionforce, OpenAI, and NVIDIA
Separately, Salesforce expanded Missionforce with OpenAI frontier models via Government Cloud / Amazon Bedrock, Missionforce apps in ChatGPT for authorized government users, a Missionforce Policy Engine (policy docs to deterministic rules, human review before deploy; OpenAI for rule and test generation), Missionforce Operations for private/air-gapped digital workflows with NVIDIA fine-tunes for ops agents, and Field Operations & Asset Management agents with offline mobile.
Live Nation Venue Agent
Live Nation’s expansion is the customer proof Salesforce put next to the portfolio. Venue Agent answers fan questions on venue sites around the clock, using Service Cloud and Data Cloud as one agent system, with Slack escalation when a human is needed.
BottleRock Melody pilot metrics are Salesforce/Live Nation-stated: under 30 days from concept to live; a 12-day window with 37,000+ fan interactions, 17,000 customer service sessions, and 85% of answers within three responses. The PR also cites Live Nation research that 78% of fans want guidance ahead of a show.
Sources
- Agentforce job-ready agents
- Long-horizon agents
- Salesforce + Google Cloud
- Missionforce + OpenAI
- Live Nation Agentforce expansion
For related Day 1 context, see Dreamforce Day 1: AIforce and Koa, plus the Salesforce governance framework for enterprise and Agentforce 360 GA.
