Case study
Consumer Goods Cloud Greenfield Across Four Geographies
A from-scratch Consumer Goods Cloud program aligned headquarters, delivery centers, Korea, and Taiwan
At a glance
- Client
- Suntory Global Spirits
- Sector
- CPG / Spirits
- Engagement
- 4 months
- My role
- Historical role stated in the case narrative
- Salesforce clouds
- Salesforce
- Outcome
- 4 — Geographies coordinated
Situation
Suntory Global Spirits was replacing manual processes with a greenfield Consumer Goods Cloud implementation for Korea and Taiwan.
Challenge
Strategy, delivery, and local execution were distributed across Spain, the UK and India, Korea, and Taiwan.
Action
Sébastien orchestrated the program, defined the initial architecture and commercial workflows, and harmonised conflicting requirements across the four delivery geographies.
Result
The engagement established the Consumer Goods Cloud implementation from scratch for the two local markets.
Reflection
The verified record supports cross-geography orchestration; it does not claim universal adoption, AI readiness, or undocumented production metrics.
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